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Terms of Service
Last updated: 20 October 2026 · Effective immediately
Template notice. These terms describe how the service is actually operated today. Have them reviewed by a lawyer before you start charging for paid plans.
1. Agreement
By creating a workspace, joining one with an invite code, or otherwise using TeamControlSheet (the “Service”), you agree to these Terms. If you are accepting on behalf of an organisation, you confirm you have authority to bind it. If you do not agree, do not use the Service.
2. The Service
TeamControlSheet is a browser-based team task tracker providing a maker–checker–approver workflow, reminders, escalations, audit history and performance ratings. It is provided as a progressive web application and may change over time as we improve it.
3. Accounts and roles
- The first person to register with a work email and create a workspace becomes its Team Leader, and is responsible for that workspace: who is invited, who is approved, and what is stored in it.
- New members join with an invite link and remain pending until a Team Leader approves them. Pending accounts cannot see workspace content.
- You are responsible for keeping your password confidential and for activity under your account. Tell your Team Leader immediately if you believe it has been compromised.
- You register with a real email address that you control, and choose your own password. No email-verification step is required, so the security of your account depends on that mailbox — keep it secure.
- A short username is generated automatically from your email for use in task assignments and chat. It cannot be chosen or changed by you, and is not a sign-in credential.
- There is no default or shared account, and no member of staff will ever ask you for your password.
4. Acceptable use
You agree not to:
- use the Service to store or distribute unlawful, defamatory, infringing or malicious content;
- attempt to access another workspace, bypass row-level security, or probe the Service for vulnerabilities without written permission;
- upload malware, or content you do not have the right to upload;
- resell, sublicense or white-label the Service without an Enterprise agreement;
- use the Service to make automated decisions about individuals that are unlawful in your jurisdiction, or as the sole basis for disciplinary action.
We may suspend a workspace that materially breaches these rules.
5. Plans and limits
The Free plan allows one company and up to 5 active users. Paid plans add companies, seats and features as described on the pricing section of our home page. Seat and company limits are enforced by the Service. Where a paid plan is purchased, fees are stated per user per month, exclusive of applicable taxes, and are non-refundable except where required by law. We may change prices with at least 30 days’ notice before your next renewal.
6. Your content
You and your workspace retain all rights to the tasks, files, messages and other content you create. You grant us a limited licence to store, process and transmit that content solely to operate the Service for you. We do not sell it and do not use it for advertising.
Because the Service is designed as a record of accountability, audit history is append-only and is not individually editable. Deletion of a workspace removes its content, subject to reasonable backup cycles.
7. Ratings and employment decisions
Performance ratings are subjective assessments entered by your own approvers. They are a record of what your team entered, not an independent evaluation by us. You are responsible for how ratings are used, including compliance with employment and data-protection law in your jurisdiction.
8. Availability
We aim to keep the Service available continuously but do not guarantee uninterrupted service. Planned maintenance, third-party outages and force majeure events may cause downtime. The Service is provided on an “as is” and “as available” basis.
9. Data protection
Our handling of personal data is described in the Privacy Policy Refunds, which forms part of these Terms.
10. Limitation of liability
To the maximum extent permitted by law, we are not liable for indirect, incidental, special or consequential damages, or for lost profits, lost data or business interruption. Our total aggregate liability arising out of or relating to the Service is limited to the greater of (a) the amount you paid us in the 12 months before the claim, or (b) USD 100. Nothing in these Terms excludes liability that cannot lawfully be excluded.
11. Indemnity
You agree to indemnify us against claims arising from content you upload or from your breach of these Terms, to the extent permitted by law.
12. Termination
You may stop using the Service at any time. A Team Leader may remove members — which deletes their workspace profile and revokes access immediately, while their tasks and audit history are retained. A workspace owner may request deletion of the whole workspace. We may suspend or terminate access for material breach, non-payment of a paid plan, or where required by law.
13. Changes
We may update these Terms. Material changes will be announced inside the application or by email at least 14 days before they take effect. Continued use after that date constitutes acceptance.
14. Governing law
These Terms are governed by the laws of the jurisdiction in which the Service operator is established, without regard to conflict-of-law rules. Replace this clause with your own jurisdiction before launching paid plans.
15. Contact
TeamControlSheet · [email protected]